Privacy Policy

Effective Date: 16 January 2026

Your Privacy Matters

We value your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and safeguard information from users of Querylab.io.

1. Information We Collect

Personal Data

We collect your name and email address through Google Sign-In in order to authenticate users and provide access to the application.

Usage Data

We collect anonymized usage data to improve application performance, reliability, and user experience.

This usage data explicitly excludes:

  • SQL query texts
  • BigQuery schemas
  • Table or column names
  • Query results or processed data

2. How We Use Your Data

We use collected data solely for the following purposes:

  • To verify user identity and provide secure access to Querylab.io
  • To operate, maintain, and improve the application
  • To monitor system stability and performance
  • To notify users about important updates, changes, or service-related issues

3. Data Storage and Security

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  • Data is stored on secure cloud infrastructure with industry-standard access controls
  • Sensitive data (including authentication and OAuth tokens) is encrypted before storage
  • All data transmission is secured using HTTPS/TLS encryption

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

4. Cookies

Querylab.io uses cookies only for authentication and session management.

Disabling cookies may prevent you from logging in or using the application properly.

5. Sharing with Third Parties

We use third-party analytics and infrastructure services strictly to operate and improve Querylab.io.

These third parties process data under their own privacy policies.

Querylab.io is not responsible for third-party data handling practices beyond our control.

6. User Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion of your personal data
  • Restrict or object to certain processing activities

To exercise any of these rights, please contact us at:

contact@querylab.io

7. Data Retention

We retain personal data only for as long as your account remains active.

Your data will be deleted if:

  • Your account has been inactive for 12 consecutive months, or
  • You explicitly request deletion

You may request immediate deletion at any time by contacting us.

8. GDPR Compliance

Querylab.io complies with the General Data Protection Regulation (GDPR) for users located in the European Union.

All GDPR-related requests may be submitted to:

contact@querylab.io

9. Policy Updates

We may update this Privacy Policy from time to time.

If material changes are made, users will be notified via email or through the application.

10. Contact Us

If you have any questions regarding this Privacy Policy or data protection practices, please contact us at:

contact@querylab.io

11. Payments and Billing

Payments for subscriptions to Querylab.io are processed by Stripe, a third-party payment service provider.

Querylab.io does not collect or store:

  • Credit card numbers
  • Full payment method details

All payment processing is handled securely by Stripe in accordance with its own privacy and security standards and applicable law.

We may receive limited billing-related information from Stripe, including:

  • Name
  • Email address
  • Billing country
  • Subscription status
  • Invoice and transaction identifiers

This information is used exclusively for:

  • Account management
  • Invoicing
  • Customer support
  • Legal and tax compliance

Stripe acts as an independent data controller for all payment-related personal data.

12. Refunds and Billing Support

Refund requests and billing-related questions should be sent to:

contact@querylab.io

Refunds are handled in accordance with our Terms of Service and applicable consumer protection laws.

13. Legal Basis for Processing (GDPR)

For users located in the European Union, Querylab.io processes personal data based on the following legal grounds:

  • Contract necessity — to provide access to the service and process subscriptions
  • Legal obligation — compliance with tax, accounting, and VAT regulations
  • Legitimate interest — service security, fraud prevention, and operational reliability

Stripe acts as an independent data controller for payment processing.

Querylab.io remains the data controller for user account data and application usage data.

Legal Disclaimer

Querylab.io is an independent product and is not affiliated with, endorsed by, or sponsored by Google LLC.

Google, Google BigQuery, and Google Sign-In are trademarks of Google LLC.